I step in, diagnose failure points, and re-establish structured execution.
Enterprise Program Recovery and Transformation Leader
Current engagement: Leading GenAI delivery at Mayo Clinic · Google Cloud PSO
Where I Operate
I work in environments where the stakes are high, the complexity is real, and standard delivery approaches have already failed. Each engagement is focused on restoring control and producing outcomes executives can measure.
Diagnose failure points, re-establish ownership and decision rights, and restore a structured operating cadence with measurable milestones.
When to callWhen programs have lost execution control: missed milestones, collapsed ownership, conflicting priorities and no governance to break the deadlock.
Programs stabilized within 30 to 90 days. Structure restored. Delivery back on track.Lead end-to-end delivery across cloud migrations, DevOps transformations, and SaaS implementations in regulated, security-constrained environments.
When to callWhen the initiative is too complex, too visible, or too regulated. Cloud migrations, DevOps, SaaS rollouts in high-compliance environments where failure is not an option.
End-to-end delivery with executive accountability and zero ambiguity at every stage.Drive alignment across distributed teams, vendors, and time zones. Establish clear ownership, reporting cadence, and decision frameworks that scale.
When to callWhen distributed teams, multiple vendors, and competing time zones have created coordination failure. Nobody owns the outcome and nobody agrees on the plan.
Unified execution model across geographies, contracts, and teams.Design and implement governance frameworks, escalation paths, and reporting structures that give leadership the visibility and decision data they need.
When to callWhen leadership is getting status updates but has no real visibility. Decisions are delayed, risks are buried, and nobody is accountable for outcomes.
Governance framework that drives real decisions, not just weekly reports.Take AI initiatives from pilot to production in regulated environments: safety and evaluation frameworks, LLM-powered applications, data platforms, and the governance that ties them to business outcomes.
When to callWhen the AI proof of concept has been stuck for months, nobody owns the path to production, and compliance questions have no clear answers.
AI programs delivered to production with clinical-grade governance. Proven at Mayo Clinic with Google Cloud PSO.Value and Tangibles
Structured control from day one. Each deliverable is designed to give executives the visibility and decision data they've been missing.
Day 1 → Week 12: Structured intervention sequence
Executive status report live from day one. One-page program snapshot covering scope, critical milestones, decision logs, and open risks, giving leadership full visibility before the end of week one.
Structured risk register with owners, thresholds, and escalation paths. Issues stop falling through the cracks.
Cross-team and cross-vendor mapping with dates and blockers surfaced. Gridlock eliminated before it hits the critical path.
Meeting structure rebuilt around decisions, not updates. Every session ends with a clear owner and a clear next action.
Go/No-Go criteria, cutover sequencing, rollback procedures, and executive sign-off tracking. Everything needed to protect the go-live.
Background
Oversight of multi-million-dollar transformation portfolios across regulated environments.
Leading generative AI delivery at Mayo Clinic across five concurrent workstreams: clinical AI safety and evaluation, LLM-powered patient intake, AI Factory and data platform foundations, cloud adoption framework, and cloud security posture. Trusted with an expanded portfolio within the first 60 days of the engagement.
Led global Falcon Fraud Manager deployments across LATAM, North America, and Europe. Reduced time-to-market by 85% across 20+ production deployments through governance redesign and a repeatable multi-country delivery model.
Modernized global network infrastructure across multiple regions, achieving 88% OpEx reduction through strategic consolidation.
Delivered technology and operations projects for Televisa, Grupo Reforma, and Alsea, focused on infrastructure modernization and operational efficiency.
Orchestrated a resilient operational framework that stabilized 99.9% availability across multi-region infrastructure, securing mission-critical delivery for S&P Global's premier brands, including Platts, Capital IQ, McGraw-Hill Education, and Business Week.
Program Diagnostic
Free Resource
The first 30 days of every recovery follow the same structure.
Selected Results
Four engagements. Different challenges. One consistent standard of execution.
Deployments were averaging six months per go-live at institutions where every week of delay meant a live gap in fraud coverage for millions of active cards. Continuous executive escalations, active contractual penalty exposure, and no replicable delivery model.
InterventionStructural acceleration through governance redesign, not pressure.
A fragmented global network operating under legacy contracts and regional silos across 80,000 employees. Telecom costs were uncontrolled, architecture was outdated, and no unified infrastructure strategy existed.
InterventionEnterprise-scale cost transformation with operational continuity.
Siloed data centers and fragmented ownership across McGraw-Hill Education, S&P Platts, Capital IQ, and Bloomberg Businessweek. Inconsistent resiliency standards and no unified governance framework aligned to US oversight.
InterventionLong-term stabilization aligned to global governance standards.
Generative AI delivery at one of the world's top healthcare institutions, where nothing reaches production without clinical-grade evaluation and HIPAA compliance. Five concurrent workstreams spanning clinical AI safety, LLM-powered patient intake, data platform foundations, cloud adoption, and security posture, across Google, Mayo Clinic, and partner teams.
InterventionCurrent engagement. Delivering AI where the bar is highest.
Trusted by Global Leaders
Enterprise environments supported across healthcare, banking, payments, and global SaaS ecosystems.
Trigger Points
Clear signs your program needs executive-level stabilization and delivery control.
Cost Diagnostic
Enter your program details. Numbers update in real time based on industry benchmarks for overhead burn and opportunity cost.
Engagement Models
I partner with organizations through interim executive leadership, structured C2C engagements, or long-term transformation roles.
Available globally · Based in Mexico · Remote-first
Permanent · Salary-based · C-suite reporting
Director, Head of Program, or enterprise delivery leadership roles responsible for complex transformations.
Best for organizations building a permanent delivery function or leading a multi-year transformation with no end in sight.
Contract · Day rate · 30–180 day engagements
Interim program recovery and executive oversight to stabilize high-risk initiatives and restore structured execution.
Best for programs in active crisis that need immediate executive intervention without a permanent hire.
Retainer · Monthly · 1–2 active slots
Executive governance, delivery cadence optimization, and reporting frameworks to improve clarity and decisions.
Best for CTOs and VPs who need a trusted senior voice on demand without a full-time commitment.
Social Proof
Ricardo's tireless efforts to manage the FalconX FIS project were exceptional. He puts tremendous effort and time to ensure the teams get the support needed to keep the project moving.
Ricardo's leadership and professionalism helped the team focus on priority items, and his communication to the account team and client gave a much-needed sense of stability to the effort.
I had the opportunity to have Ricardo in my team during the implementation of the Center of Excellence in Latin America. Ricardo proved to be an invaluable resource. I asked him to become our Regional Operations and Infrastructure Director for LATAM.
Field Notes
Before You Reach Out
Let's Talk
Whether you're recovering a derailed program or building delivery capability from the ground up. Let's connect.
Or reach me directly at ricardo@rdelavega.lat
Typically responds within 24 hours · Ciudad de México · CST (GMT-6)
